Accessibility declaration
In June 2025, the European accessibility act (Directive 2019/882) will come into force. A transition period allows the continued use of existing products until 2030.
To ensure all customers can fully access our shop, we are already beginning to implement the necessary measures.
Duplo Verbundbeschläge is committed to making its website, www.duplo-frank.de, accessible in accordance with these regulations.
This accessibility statement applies to the website www.duplo-frank.de.
Compliance Status
We are working intensively to bring our website into compliance with the requirements of the the european accessibility act. Please understand that this process will take some time. We are doing everything possible to drive the implementation continuously and with urgency.
We’re happy to offer you personal support – together we’ll find the right solution
If you’d like to learn more about our products or need help placing an order, feel free to get in touch with us.
We’re here to help – by phone at +49 (0)8585/96926-0 or via email at: info@duplo-frank.de. Personal contact is very important to us. We’ll gladly advise you on our products and take your order directly by phone or email.
Of course, when ordering this way, you’ll still receive our regular online customer discount if accessibility barriers are preventing you from using our online shop directly.
Please let our team know when you contact us to place your order. We’d also appreciate it if you could tell us where you encountered difficulties. This helps us make our shop even easier to use – for you and for others.
Creation of this Accessibility Statement
This statement was created on July 23, 2024.
Additional Information
Simple Language
We strive to use the simplest language possible and to write the content of the page in a way that is generally understood. Please contact us if you believe a text is unnecessarily complicated.
Handling Abbreviations and Technical Terms
We largely avoid the use of abbreviations or write out the full term at first mention, using the abbreviation subsequently.
In certain cases, the use of technical terms cannot always be avoided. Therefore, we are currently working on providing explanations for terms that need clarification. These terms are marked in blue; if you hover over them with your mouse or tap them on the touchscreen, the explanation will be displayed.
Feedback and Contact Information
Please send an email if you find any of the following on our website:
- Content that is difficult to access.
- Content that does not meet general accessibility recommendations.
- Content that is unclear and should be expressed or formulated differently.
info@duplo-frank.deWe appreciate your suggestions and thank you for helping us make our website as accessible as possible for all interested parties!
Latest Update: 2025-04-24