Payment and Shipping
SEPA Direct Debit Scheme
The amount of invoice will be charged from your bank account two weeks after the invoice date. The exact date will be mentioned on your invoice. Your articles will be shipped as soon as possible.
Our Creditor Identifier: DE95ZZZ00000625461
Please note: It is only possible to pay by SEPA Direct Debit if you have a bank account within the European Union. Your first order can only be paid by prepayment or PayPal; payment by SEPA Direct Debit is only possible from the second order on and when we have received your signed SEPA mandate.
You'll receive your invoice in a separate e-mail. Your articles will be shipped receipt of payment.
You pay your invoice with your PayPal account. Your articles will be shipped receipt of payment.
Our PayPal account: firstname.lastname@example.org
Shipping Charges Germany
|Order (incl. 19% VAT)||Shipping Charges (incl. 19% VAT)|
|118.99 EUR or less||6.90 EUR|
|119.00 EUR or more||0.00 EUR|
Shipping Charges EU
|Order (net)||Shipping Charges (net)|
|99.99 EUR or less||15.00 EUR|
|100.00 EUR or more||0.00 EUR|
Shipping Charges Worldwide
The shipping charges outside the EU are a certain price per package plus a certain price per kilogram. In some shipping zones, there is an additional charge for customs handling necessary.
Zone 3: Iceland, Norway
Zone 3B: Belarus
Zone 4: Russian Federation
Zone 6: Australia, New Zealand
GB: Great Britain
|Shipping Zone||Price per Package||Customs Handling||Price per kg||Run-Time (plus potential delays at customs)|
|Zone 3||12.50 EUR||0.00 EUR||1.50 EUR||ca. 7-16 work days|
|Zone 3B||12.50 EUR||28.00 EUR||1.50 EUR||ca. 9 work days|
|Zone 4||24.00 EUR||12.00 EUR||2.60 EUR||more than 14 work days|
|Zone 6||30.00 EUR||0.00 EUR||3.50 EUR||more than 40 work days|
|GB||15.00 EUR||5.00 EUR||0.00 EUR||ca. 3-6 work days|
Premium Shipping to Zone 6
There is a premium shipping option to Australia and New Zealand available. Please contact our Customer Service Team if you'd like to use that option!
|Price per Package||Price per kg||Crisis Addition per kg (Australia)||Crisis Addition per kg (New Zealand)||Run-Time|
|30.00 EUR||8.00 EUR||3.60 EUR||2.30 EUR||ca. 7-9 work days|
In some countries, we have national distributors who take care of the customer service and the complete order processing on the spot. Our partners all come from the horseshoeing sector and are therefore qualified contact persons for your questions.
Shipping to other Countries
At the moment, these are the only activated countries in our online shop. If your country isn't activated, please contact the Duplo Team - we are looking forward to helping you!
It depends on your payment method when your order will be shipped. Shipping itself will take approximately three to five workdays with DHL.
|to 119,00 EUR||6,90 EUR|
|from 119,00 EUR to 10.000,00 EUR||0,00 EUR|
|from 10.000,00 EUR||- no shipping -|